Aurélien Coq is Product Manager at Esker’s headquarters in Lyon, France, where he is responsible for Esker’s Customer Service solution suite. Using his many years of business and tech experience, Aurélien works to relieve customer service professionals from time-consuming tasks and enables them to develop new skills by automating Order-to-Cash processes. Prior to Aurélien’s current position, he managed Esker’s technical support teams in both France and the U.S. and also held various positions as Product Manager and Product Owner at Esker as well as at a predictive lead scoring startup based in Nantes, France.